HOP - Yesterday
                           
                           
Report Criteria:
  Start: Sep 11, 2022 12:00:00 AM Eastern Daylight Time  
  End: Sep 11, 2022 11:59:00 PM Eastern Daylight Time  
  Campaign: HOP Inbound  
  Speed of Answer Min. Time (sec): 0  
  Speed of Answer Threshold (sec): 20  
                           
                           
HOUR OF DAY CALLS Average CALL TIME Average ABANDON RATE ABANDONED count Average TIME TO ABANDON VOICEMAILS count QUEUE CALLBACK REGISTERED count Average HOLD TIME Average IVR TIME Average TALK TIME TRANSFERS count
11 2 00:00:13 0.00% 0 - 0 0 - 00:00:08 - 0
22 1 00:00:19 0.00% 0 - 0 0 - 00:00:14 - 0
  3 Avg: 00:00:15 Avg: 0 0 Avg: - 0 0 Avg: - Avg: 00:00:10 Avg: - 0
                           
                           
12-Sep-2022